Now that PingPlotter is installed and running, all your network problems are fixed and you solved world peace and everyone gets a free puppy!

Err...not quite. Networks are complex things. When you connect to something on the internet (like a website, streaming service, or game server), you might imagine a bunch of zeros and ones going from your device to the destination. If so, you’re right!

Well, sort of.

In truth, small chunks of data (called packets) ‘hop’ from one device to the next on an Indiana Jones-style flight path toward your target. At any point along the journey, your data could get held up or just plain lost.

The problem is, you can’t normally see what your data’s doing. It just heads out of your device and then. This is what makes network issues so frustrating. Is it your router? Your internet provider? A service outage? It’s hard to know what’s up.

That’s where PingPlotter comes in. PingPlotter sends out small ping packets to map and monitor every hop between you and your desired destination. Now you can see exactly where and how things are getting hung up. By using what PingPlotter finds in combination with some network know-how (we’ll help with that part, too), you can find the real problem and fix it for good.